
Policy + Membership Agreement for Play Pro Membership
Last updated: [10/16/2026]
Scope of Support:
Messaging: Up to 10 distinct topics monthly.
Send Text/Video/Audio messages 24/7, 365 days. Receive response within 48 hours per topic.
Option to use Email (playpro@growandgopt.com
WhatsApp/Messaging or Phone Call (347 644 7667)
Zoom or Google Meets Video
Topics: Play activities, spaces, products, motor milestones, developmental play, professional referrals. Responses to original questions on the same topic are not considered “new” topics.
If a question raises concerns that require individualized clinical assessment or medical guidance,Grow & Go may recommend contacting the child's pediatrician or an appropriate healthcare professional. Additional clinical services, if desired, are separate from the membership.
Price: $50 for 4 week membership
Includes
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20 minute live video call
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12% discount for booked Initial Evaluation
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Submit questions 24/7 and receive response within 48 hours
Payment: $50.00 is discounted rate if payable by cash, check, Zelle (growandgopt@gmail.com)
Credit card invoice available upon request (5% higher price)
Late Fee $10.00 if more than 10 days past due
Scheduling (& ReScheduling or Cancellations):
Schedule live meet via text (347 644 7667) or email (playpro@growandgopt.com) * > 5 days ahead
Cancel at least 24 hours before start time to avoid cancellation fee ($25).
Cancel directly on CarePatron scheduling or by emailing/texting (same contact as above).
Reschedule within 3 weeks to avoid cancellation fee.
Terms & Conditions for Play Pro Membership Last updated: [10/16/2026]
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Play Pro Membership: Communication & Scope of Service
Service description: Play Pro Membership is a service that provides general parent education and coaching related to play activities, positions, and movement opportunities. Answering questions and encouraging families to be the play time professionals their littles need with purposeful toy selection and developmentally driven every day experiences. It is not a physical therapy treatment service and does not include diagnosis, medical advice, individualized clinical assessment, or treatment planning.
Communication platform: Membership messages and monthly video check-ins take place through WhatsApp. The parent or legal guardian acknowledges that WhatsApp is a third-party platform subject to its own terms and privacy practices. Parents should share only information reasonably necessary for general educational coaching and should avoid sending medical records or other sensitive health information.
Availability: Messages are generally answered within two business days. WhatsApp is not monitored continuously, and the membership does not provide urgent or emergency support.
Appropriate referrals: If a parent's question falls outside the educational scope of the membership, Grow & Go may recommend consulting the child's pediatrician or an appropriate licensed professional. Any separately requested clinical services must be arranged independently of the membership.
Acknowledgment: I understand the educational scope of Play Pro Membership, the use of WhatsApp for communication, and the limitations of this service.
Education and Informational Purposes Only Last updated: [10/16/2026]
The content provided on the Grow & Go, P.T., PC website and in the Play Pro Membership, including but not limited to text, graphics, images, videos, and all other materials (the “Content”) is for general informational and educational purposes only. It is not intended to be, and should not be construed as, medical advice, diagnosis, or treatment.
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Not a substitute for Professional Care. The Content is not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician, physical therapist, or other qualified health provider with any questions you may have regarding a medical condition or treatment.
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No Doctor-Patient Relationship. Use of this website or membership does not create a doctor-patient relationship or any other professional relationship between Grow & Go, P.T., PC and its users.
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Emergency Situations. If you think you have a medical emergency, call your doctor or 911 immediately. Grow and Go does not recommend or endorse any specific tests, physicians, products, procedures, opinions, or other information that may be mentioned on this website.
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Individual Variation. Every child’s situation is unique. The Content provided may not be relevant or appropriate for all situations.
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No Guarantees. While we strive to provide accurate and up-to-date information, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability of the Content on our website or Membership.
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User Responsibility. Any reliance you place on the Content is strictly at your own risk. It is your responsibility to evaluate the accuracy, completeness, or usefulness of any information, opinion, advice, or other content available through our website or Membership.
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Consultation Required. Before acting on any of the Content provided on this website, you should consult with a qualified healthcare professional who is familiar with your child’s individual medical needs.
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Updates and Changes. The field of pediatric physical therapy is continuously evolving. The Content may not reflect the most current medical research or practices. We reserve the right to modify, add, or remove portions of this disclaimer at any time.
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Contact: Grow & Go, P.T., PC playpro@growandgopt.com
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